IBM will be assisting Abu Dhabi Islamic Bank (ADIB) in its digital transformation as the bank’s longstanding collaborator.
ADIB will adopt IBM’s hybrid cloud solutions based on Red Hat OpenShift as the bank picks up pace in converting to become a “modern, digitally-led” Islamic bank. This partnership is in line with ADIB’s digital transformation strategy underpinned by big data, analytics and artificial intelligence to achieve operational and financial benefits.
“Providing an exceptional customer experience is the top priority at ADIB and the ultimate objective of our digital transformation strategy. As we continue to upgrade and enhance our operations, the bank will benefit from IBM’s hybrid cloud solutions that enable faster processes that can increase productivity and performance while also strengthening our security,” Mamoun T Alhomssey, ADIB’s chief information officer, shared. “The main benefits to IBM’s cloud systems are that they enable the bank to operate with greater efficiency and serve customers more effectively. In a fast-changing world, this will allow us to meet evolving customer needs in a quicker and smarter way.”
Through the IBM Cloud Pak for Integration solution, ADIB will be able to build new cloud-native applications. These apps will also be made available to ADIB’s customers through its digital platforms in a faster, more personalized and user-friendly manner. The bank will also be able to integrate different microservices provided by its partners and fintech start-ups through a marketplace of financial services. In other words, ADIB will be able to position its digital platform as a one-stop destination for financial services for its customers.
To boost internal operational efficiency, ADIB will further leverage the IBM Cloud Pak for Automation to better manage and automate data-intensive processes as well as reduce manual document processing. The solution has already been used to facilitate and automate at least 20 processes within the bank, including customer onboarding and loan origination.